tag:blogger.com,1999:blog-8928367.post1576143258215772777..comments2023-07-29T13:42:06.046+01:00Comments on 北海.尋道.我愛丁堡: 怎能如此 :: an open letter to click commentsYam 飲者http://www.blogger.com/profile/01176501753647146840noreply@blogger.comBlogger2125tag:blogger.com,1999:blog-8928367.post-31043404489355798502007-08-20T00:18:00.000+01:002007-08-20T00:18:00.000+01:00Hans,Thank you very much for your response. Much a...Hans,<BR/>Thank you very much for your response. Much appreciated.<BR/>I agree that the way to go is to make the icons customisable. Hope you get that out soon.<BR/>One thing you should take note: I find you have merged my 'touched my heart' clicks into 'insightful', not 'cool'. I do not consider that merge appropriate.<BR/><BR/>Best regards, and hope you keep up with the good things.<BR/>YamYam 飲者https://www.blogger.com/profile/01176501753647146840noreply@blogger.comtag:blogger.com,1999:blog-8928367.post-24072807762603947812007-08-20T00:15:00.000+01:002007-08-20T00:15:00.000+01:00【Before I posted the above post, I have sent a sho...【Before I posted the above post, I have sent a shorter email to ClickComments about my complaints. Shortly after I posted the post, I received the following email response from them. Yam】<BR/><BR/>Hi Yam,<BR/><BR/>We apologize for upsetting you and your friends. It was not our intention to upset you. We were getting feedback from readers and users that there were too many icons and that they were getting confused, which lead to less interaction and clicks on clickcomments. That is why we reduced the number of icons.<BR/><BR/>The existing clicks you had on 'touched my heart' were added to your 'cool stuff' count. So they aren't 'gone', they just moved. This is a temporary solution. What we are planning to do soon is to let you customize ClickComments<BR/>completely. That means you will be able to choose specific icons, rename them to be relevant to your audience, and even to upload your own icons.<BR/><BR/>Please bear with us for now with the current set of icons. We hope<BR/>that you like the recommendation feature that we added.<BR/><BR/>We appreciate your feedback and hope that you will keep using<BR/>ClickComments while we work on the new features. Never hesitate to<BR/>tell us what you think and feel free to contact me directly.<BR/><BR/>With best regards,<BR/>HansAnonymousnoreply@blogger.com